Enregistrement du vélo

Pour tirer profit au maximum de votre vélo et de votre garantie, veuillez enregistrer votre vélo. Cela peut vous aider à résoudre rapidement d'éventuels problèmes, vous permettre de commander de nouvelles pièces et vous donner accès au meilleur service possible.
De plus, nous améliorons continuellement nos véhicules. En vous enregistrant, vous serez tenu informé des nouveaux logiciels disponibles et autres changements.

1Trouver votre modèle
Afficher tous les modèles
2Détails du vélo 3Informations personnelles 4Détails du contact
I agree with the Terms and Conditions.

What is the warranty on Kuberg motorcycles?

All Kuberg motorcycles come with a thirty (30) day Basic Manufacturer's Warranty against defects in materials and workmanship. You can upgrade to a three (3) month Limited Warranty by registering your bike at www.kuberg.com/bike-registration. A twelve (12) month Extended Warranty can be purchased for €119 for Young Rider and Hero models and €199 for Freerider and X-Force Pro 50 models.

What are the full details of the warranty?

Kuberg motorcycles are warranted to the original retail purchaser to be free from defects in materials and workmanship in the frame and components except for batteries, tires, and inner tubes for a period of thirty (30) days from the date of purchase. An upgrade to a three (3) month Limited Warranty is available to the original retail purchaser who registers his/her bike via the registration form on www.kuberg.com/bike-registration. A twelve (12) month Extended Warranty can be purchased for €119 for Young Rider and Hero models and €199 for Freerider and X-Force Pro 50 models.

Warranty is valid for 3 months/12 months from the purchase date of the bike via a Kuberg dealership.

Warranty is non-transferable. All warranties are voided upon secondhand re-sales.

Batteries are warranted to the original retail purchaser to be free from defects in materials and workmanship for the first 300 charging cycles where they have to keep more than 80% of their initial capacity, provided charging, maintenance and storage instructions are properly followed.

Tires and tubes are warranted to be free of manufacturing and material defects for thirty (30) days. Such tire and tube warranty shall not include flat tires, tire cuts, skid through, over-inflation blowouts, or other such misuse or normal hazards.

Warranties are limited to repair and/or replacement of bike and/or parts found by Kuberg to be defective, at the sole discretion of Kuberg. Warranties do not cover or apply to the following:

  • normal wear and tear
  • damage, failure and/or loss caused by accident, shipping, misuse, or neglect
  • damage due to improper transportation
  • exceeding the weight limit of vehicle
  • use by operator not specified in the age range vehicle was designed for
  • abuse and/or failure to follow instructions or warnings as stated in the applicable owner’s manual or other printed materials provided with the product
  • damage, failure and/or loss caused by the use of the product for stunt riding, ramp jumping, speed competition, inappropriate off-road use, acrobatics, trick riding or other similar activities, or in any other manner for which such products were not specifically designed

This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. Kuberg will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Warranties do not cover or apply to any Kuberg product used for rental or commercial purposes unless the specific product is designated, labeled, or marketed by Kuberg as acceptable for rental or commercial use.

All warranty claims must be made directly to original selling retailer. The selling retailer is the primary provider of warranty support and customer service. Kuberg may choose to perform warranty service at the sole discretion of Kuberg. The original owner of the product must provide proof of purchase prior to approval of any warranty claim.

Under no circumstances do our warranties include any costs associated with shipment and/or transportation to or from retailer, distributor or Kuberg. Kuberg, at its sole discretion, has the option of replacing with a new part, a factory recertified part, or repairing any defective product and/or component thereof, or to pay to the owner of such product an amount equal to the original purchase price of such product.

The original owner shall pay for all costs of labor associated with any warranty claims. This warranty supersedes all previous warranties. The warranties stated herein are in lieu of and expressly exclude all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. Kuberg shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their electric dirt bike products. The liability of Kuberg hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole election of Kuberg to the repayment of an amount equivalent to the purchase price of the product in question. CAUTION! Some states may not permit the exclusion or limitation of consequential damages and therefore, such limitations may not apply to the consumer in which such impermissible exclusions are involved.

The Customer’s Responsibility under the warranty shall be to:

  • Operate and maintain the motorcycle as specified in the appropriate Owner’s Manual.
  • Give notice to an authorized Kuberg dealer of any and all apparent defects within ten (10) days after discovery, and make the machine available at the time for inspection and repairs at the dealer’s place of business.
En savoir plus sur les garanties dans la section FAQ